A message to our clients, current and future

During the COVID-19 Pandemic, the Government has made clear that financial services are a vital part of the fight. After the provision of medical help and food the next need is financial, so we would like to assure you that we are going to continue to do what we do best; offering expert advice and customer care. We are here to support you and all we ask is that you help us, to help you.

Our dedicated team are still working away and we are strictly following government guidelines in the office on social distancing and other measures to keep them safe. Our Advisers are practicing this by giving their clients the option of having telephone/ email/ online communication and meetings if they do not feel comfortable meeting face-to-face.

This being said, for as long as it is permissible under the latest Government legislation, we are still maintaining a physical office if our clients would like to meet their Adviser in person and we have introduced some additional measures to keep everyone safe. We ask that all visitors wear a mask or face covering when entering the office. On arrival, a member of the team will take your temperature and ask you to scan the NHS Track and Trace barcode or complete a paper form if you do not have the mobile App. You will be shown into a meeting room which is sanitised after each use. When seated, you are welcome to remove your mask but we ask that you please put this back on when moving around the building. We have plenty of hand sanitiser for you to make use of too.

To help us all to stay safe and well in these unusual times, we ask that you please respect and adhere to these guidelines when visiting our office.

Understandably, we are receiving a large volume of calls from clients in relation to managing their investments and we are doing all that we can to support you through this.

As we are operating on lower number of staff than usual it would be a great help to us if you could contact us via email rather than telephone where possible.

If you are a current client of ours, you should have your Advisers direct email address. Don’t worry if not, current or future clients can send an email to enquiries@deepbluefinancial.com and we will make sure it gets directed to the correct person.

Thank you for your support in these times and we look forward to seeing you again in the near future.

Best wishes,
The Deep Blue team

Why you should choose Deep Blue Financial:

  • Free initial no obligation consultation
    Initial meetings, face to face, are at our expense and everything will be explained to you clearly
  • Full team of administrative support staff
    Always there for you when you need us
  • Well established company
    We’ve been here since 1999 and pride ourselves on the fact that we are built almost solely on personal recommendations and professional introductions
  • Friendly and professional team environment
    You’ll always be welcomed with a smile and we have a true team approach to financial services.
  • Portfolio Management Service
    We take the stress out of a daunting task and make it easy
  • Qualified, experienced, knowledgeable independent advisers
    Our advisers have many years’ experience in the financial industry, the advice that we provide is unbiased and the range of services and products available cover the whole market
  • Hassle free
    You can come to our open span offices situated on the quay, we also offer home visits, whichever suits you best
  • Respected, local advisery firm
    We have built a significant client base of satisfied clients both corporate and individual
  • Specialists in pensions, investments, protection and long term care We have established ourselves as specialists in these areas and are widely recognised as one of the leading IFAs in the local area